Home care in Monaco – High-quality home care for seniors and vulnerable individuals

In Monaco, the population numbers a significant proportion of residents over 60 years old, which increases the need for home-based support. Staying home as long as possible is now a priority for many families who are looking for a professional, reliable and humane solution.

Hiring a caregiver in Monaco allows you to:

• To keep the elderly or disabled person at home in good conditions of comfort and safety.

• Preventing domestic accidents common among seniors: falls, burns, medication errors.

• Relieving the burden on family caregivers, often in high demand professionally in the Principality, by offering them a trusted intermediary.

• Preserving social ties, a key factor in limiting the risk of depression or cognitive decline in isolated elderly people.

Monegasque public policies also encourage remaining at home with a system for centralizing requests for home care assistance and aid related to loss of autonomy.

Monaco Santé Services specializes in providing care for vulnerable populations, and offers the following home help services:

• Senior citizen over 60 years old.
• Person with a disability.
• Temporary loss of autonomy following hospitalization.
• Night Surveillance (GIN).
• Housekeeper for everyday tasks.
• Young parents with toddlers.

Our mission: to offer personalized support, adapted to the lifestyle and expectations of each beneficiary, in close collaboration with families.

Our commitments are as follows:

• A home assessment to understand precisely the needs and develop a tailored support plan.

• A regular interventions by qualified caregivers and trained in daily routines, kind care, Alzheimer's disease, nutrition and the use of medical equipment when available.

• A continuity of service, with an organization designed to minimize changes in stakeholders.

• A regular quality monitoring, with planned contact points with families and the beneficiary to adjust the benefit.

1. Assistance with everyday tasks

Our caregivers assist beneficiaries in all essential daily activities, always respecting the privacy and habits of each individual.

Possible interventions include:

• Assistance with getting up and going to bed, moving around the home, fall prevention.

• Assistance with washing and hygiene, dressing and undressing, comfort care.

• Assistance with meals, monitoring of hydration and food intake.

• Reminders to take medication, coordination with medical staff when necessary.

Regular presence at home helps to limit the risk of domestic accidents, which are particularly high among seniors who live alone.

2. Housekeeping and home maintenance

A clean, tidy, and safe home is a key factor in well-being at home. Monaco Santé Services offers housekeeping assistance provided by caregivers who take into account the lifestyle and priorities of each client.

Our teams handle:

• Routine cleaning (dusting, floors, bathrooms, kitchen).​

• Laundry care (washing, hanging, simple ironing, storage).

• Cleaning living areas to limit the risk of falls (poorly secured rugs, objects on the floor, clutter).

This support directly contributes to the prevention of domestic accidents, which remain a major cause of trauma among elderly people at home.

3. Meal and nutrition assistance

With advancing age, malnutrition is a real risk that can lead to accelerated loss of independence, more frequent falls, and increased vulnerability to infections. Our caregivers are trained in nutritional issues and can intervene at several levels.

Depending on the needs, we can:

• Do the shopping with the person or on their behalf, prioritizing fresh products and products adapted to medical recommendations.

• Prepare balanced meals while respecting culinary habits and special diets (diabetes, salt-free, modified textures).

• Assist with meals, monitor quantities and hydration, alert in case of loss of appetite or difficulty chewing.

A consistent diet and regular meal schedule help reduce the risk of unplanned hospitalization for seniors living at home.

4. Social support, outings and appointments

Social isolation is a known risk factor for the decline in the physical and mental health of older people. In Monaco, where social life is active, staying home should not mean cutting oneself off from the world.

Our caregivers can:

• Accompanying the beneficiary on a walk, to a cultural activity, to a friendly or family gathering.

• Accompany him to his medical appointments (general practitioner, specialists, physiotherapist, etc.).

• Facilitating access to suitable activities in the Principality (clubs, associations, events dedicated to seniors).

Maintaining social connections directly contributes to quality of life and stability of general health.

5. Administrative assistance

Administrative procedures can be complex, especially when the person has to manage healthcare, insurance, and public assistance simultaneously. Our caregivers provide practical and reassuring support.

They can in particular:

• Helping to classify and understand the mail.

• Assisting the person in preparing files (aid, reimbursements, medical appointments).

• Facilitating access to services dedicated to seniors and dependency in Monaco.

This assistance reduces administrative stress and ensures the monitoring of entitlements and reimbursements.

6. Nighttime escort

Certain situations require overnight support: return from hospital, convalescence, sleep disorders, nighttime anxiety, risk of falls. Monaco Santé Services offers overnight support, 7 days a week, to ensure safety during these sensitive periods.

Night missions may include:

• Nighttime monitoring and assistance with movement (toiletries, changing position, hydration).

• Reassurance in case of nighttime anxiety or confusion.​

• Alert in case of health problems or domestic incidents.

This support reduces the risk of nighttime accidents, which often lead to fractures or hospitalizations in the elderly.

7. Assistance to people with disabilities and vulnerable populations

In addition to providing support for the elderly, our caregivers also assist people with disabilities or those experiencing a temporary loss of independence. The goal is to promote autonomy, social participation, and continued residence at home in safe and secure conditions.

Interventions may include:

• Assistance with daily tasks, getting around and organizing the day.

• Accompaniment to medical, therapeutic or professional appointments.

• Support for caregivers to better reconcile work and family life.

To ensure effective care, Monaco Santé Services relies on a multi-step process, inspired by best practices in the home care sector.

1. Quick contact and response
   After your call or online request, we will get back to you as soon as possible for an initial discussion about the situation and the identified needs.
2. Free in-home assessment
   A home visit allows us to understand the living environment, level of independence, habits, and expectations of the person and their family. This step is essential to prevent risks (falls, isolation, malnutrition) and define intervention priorities.
3. Quote proposal and personalized support plan
   Following the assessment, we will provide you with a detailed quote and an intervention schedule tailored to your actual needs (number of hours, frequency, days, nights, types of missions).
4. Implementation of the home care aide and quality monitoring
   We select the caregiver best suited to the client's needs, then provide regular follow-up to adjust the service as the situation evolves. Regular contact is organized with the family to maintain a transparent and trusting relationship.